10.What is a mission statement?

Answer Categories:

A) A quick one-word description of the organization

B) An all-encompassing strategy for the organization

C) A concise description of the strategy for the future

D) A concise description of what the organization does, what its purpose is, or why it exists

11.Which of the following is NOT a quality associated with SMART goals?

Answer Categories:

A) Timeless

B) Attainable

C) Specific

D) Measurable

12.What is the department's most valuable resource?

Answer Categories:

A) People

B) Paper

C) Time

D) Space

13.Who in the organization can best help a supervisor map out the department layout?

Answer Categories:

A) Human resources

B) Industrial engineering

C) Civil engineering

D) Occupational therapy

14.What is a characteristic the manager should consider when selecting a backup?

Answer Categories:

A) Ability to perform their current job

B) Age

C) Longevity with the organization

D) Ability to quote policies

15.A person who simply does not delegate authority any further is known as which of the following?

Answer Categories:

A) Department director

B) Authority hoarder

C) Power grabber

D) CEO

16.Employees often like general supervision for which of the following reasons?

Answer Categories:

A) They can take time off whenever they want.

B) Employees direct their bosses.

C) There is a rotating schedule for who will be the supervisor.

D) It gives them the freedom to be their own boss.