11 0/1 E a A problem identified may indicate that a planned objective might not be achieved. Decision-making is the selection of a course of action, from a range of alternative courses that will help move towards the required objective outcome. Problem-solving includes the implementation of the decision resources, progress monitoring and evaluation of the decision in the light of the actual (eventual) outcome. Now examine the following statements concerning decision-making: i. A programmed decision is a structured procedure based on business policy that can be systemised (or computerised). A non-programmed decision is likely to require executive management judgement that may be influenced by decision-makers attitude to the situation risk. ii. A non-programmed decision will require the development of a new computer program as a decision- making device. A programmed decision is a past decision that was taken by a computer program and proved unsatisfactory for problem-solving. iii. The optimising model of decision-making uses commonly accepted guidelines to provide a heuristic outcome in a dynamic (ever-changing) decision environment. The optimising approach requires no executive intervention because of the programmed nature of the problem. iv. A decision can only be taken (and evaluated) based on information available at the time that the decision was taken. The satisficing model of decision-making is intended to provide a good solution that will not necessarily provide the best (optimal) outcome. Which of the above statements are true? Hide answer choices ii only. B i and iv. C All of them. iii only. >