11. A competitive advantage that is derived from human resources is sustainable for a company when its A uses a centralized program of close supervision employees have some rare or specialized skill not easily copied c. has a newly created organizational culture D. product is intangible e customers remember the product rather than the salesperson 12 A sets the basic details of the jab, defining reporting relationships, the real objectives of the job, the main activities or tasks carried out and any other special requirements or features A Job Specification Blob Analysis Clob description D. Job review E Person Specification 13. Which term describes the process of gathering, analyzing and synthesizing information about the jobs that are being done and any new jobs that are envisaged? A job description B job analysis C job specification 14. The purpose is to obtain and assess information about a candidate which will enable a valid prediction to be made of his or her future performance in the job in comparison with the predictions made for any other candidates AA selection interview BA Job description CA Job Analysis D. Human Resource Planning E. Est interview F Person specification 15. All of the following are Matutory benefits except A Social Security B Unemployment insurance c Medical Insurance Issue No.: 1 Last Update: 15/04/15 Doc. No.: EXM/F/03 Revision No.: 1.1 Page No.: 2/5 Date: 12/04/06 Author: EC Approved: Provost D. Workers Compensation 16 The first step in a typical job analysis is to examine the overall organisation. The next step is A Collect data on jobs Prepare job description C Prepare jo specification D. Select jobs to be analyzed