Question: 1.1 Diagrammatically explain the value-added process found in operations. (6) 1.2 The way in which processes need to be managed is influenced by the 4

1.1 Diagrammatically explain the value-added process found in operations. (6) 1.2

1.1 Diagrammatically explain the value-added process found in operations. (6) 1.2 The way in which processes need to be managed is influenced by the 4 (four) characteristics of the operation processes. Discuss these characteristics in detail with reference to examples of these characteristics as well as the implications in the industry. 1.3 Discuss briefly the 5 (five) operations performance objectives. (12) (7)

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