Question $11\mathrm{.}1$ Diagrammatically explain the value$-$added process found in operations. $1\mathrm{.}2$ The way in which processes need to be managed is influenced by the $4($four$)$ characteristics of the operation processes. Discuss these characteristics in detail with reference to examples of these characteristics as well as the implications in the industry. $1\mathrm{.}3$ Discuss briefly the $5($five$)$ operations performance objectives.