1.1. It is widely recognised that Information systems knowledge is essential for managers because most organisations need information systems to survive and prosper. Information systems can help companies extend their reach to faraway locations, offer new products and services, reshape jobs and workflows and perhaps profoundly change the way business is conducted. There are four powerful worldwide changes that have altered the business environment. Predict how these four changes will impact the business environment.

1.2. IT is a catalyst of fundamental changes in the strategic structure, operations and management of organisations. Identify five (5) of the major capabilities of IT systems.

Question 2 (20 Marks)

Information Systems have enormous strategic value, so when they are not working, even for a short time, an organisation cannot function. Therefore, it is essential to manage them properly. Information technology is advancing at a blinding pace. Managers experience challenges as they adapt technology to their organisations needs. Illustrate the challenges that managers are face with.