Question: 11. Resources refer to input as equipment, human resources, processes into a firms production, they can be divided into four categories, except A. Tangible resources

11. Resources refer to input as equipment, human resources, processes into a firms production, they can be divided into four categories, except

A. Tangible resources

B. Flexibility in operations

C. Capabilities

D. Intangible

12. Which of these statements are not true about Mission Statement.?

A. a mission statement is the purpose or reason for the organizations existence.

B. the term mission that refers not to the present but to the future.

C. a mission is a way of behaving.

D. is concerned with the way an organization is managed today.

13. The Statement should be short, preferably one sentence, should have many input into developing the statement, this referring to ?

A. Objective statement

B. Mission statement

C. Vision statement

D. Value statement

14. Refer to Fig. 1 on the below diagram, namely the A process:

A. Transformation process.

B. External environment.

C. Competitive advantage.

D. Internal environment.

15. _____________ refers to conditions in the external environment that, when exploited by the company, can help a company achieve its objectives.

A. Strengths.

B. Weaknesses.

C. Opportunity

D. Threats.

16. According to Freeman (1984), The individuals or groups who can affect or are affected by the actions, decisions, policies, practices or goals of an organization is referring to

A. Shareholder

B. Trade Associations

C. Stakeholder

D. Stockholder

17. The appropriate tools to obtain information regarding its competitors, firms should conduct a ______?

A. PEST analysis.

B. BCG matrik.

C. SWOT analysis matrix.

D. Porters Five Forces analysis.

18. _______________ is defined as anything internal to the company that may lead to an advantage relative to competitors and its benefit relative to customers?

A. Strengths.

B. Weaknesses.

C. Opportunity

D. Threats

19. To analyze the firms industry environment, the suitable tools is __________ .

A. SWOT analysis matrix

B. Porters Five Forces analysis

C. BCG matrik

D. PEST analysis

20. ___________ refers to factors that can obstruct or limit the threat of new entrants

A. Bargaining powers

B. Barrier-to-entry.

C. Capital requirement.

D. Threat of new entrants

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