11. Sam, a maintenance worker, has just come from a meeting with the PM program administrator. It was oftsite with clients. What must he do before going to the floor O A. Put on safety boots, coveralls and get his tools B. Check the maintenance logs and begin looking for his team C. Report to his supervisor and wait for his assignment D. Clock in get his toolbox and check the trouble reports 12. As a warehouse supervisor who has worked in the Ohio Fripps Company for 28 years, Vernon is very knowledgeable about many aspects of how the company worst outside of his department. He talks with many people from all levels of the organization. What would be the advantage of taking the time to the A. He can evaluate alternatives and analyze his own departmental problems with a deeper wedge B. He will be able to record the steps in the process and use them for later problem solving OC. It will help him measure the results of an implementation plan and its effectiveness OD. He can author a quality assurance document and people will read it 13. A manager tells you a quality escape occurred; what is your first action? O A. Shut the line down O B. Evacuate the building C. End the fire drill OD. Start production 14. As a warehouse supervisor in a process factory, one of the conversations you hear most often is that maintenance was done Which statement below is most accurate? O A. Maintenance teams look good to the customer OB. Maintenance can be co-opted by certain workers in each department Maintenance is a poorly spent O The maintenance workers are never in one place Therefficiency make their con not worn it D. The maintenance workers keep shutdowns munimet the continuitate to the company's