114697: Develop negotiation and conflict management skills for diplomatic practice
UNIT STANDARD CCFO WORKING Work effectively with others to secure agreements in the best interest of South Africa.
UNIT STANDARD CCFO COLLECTING Collect, evaluate, organise and critically evaluate information pertaining to conflict situations and problem solving.
UNIT STANDARD CCFO COMMUNICATING Communicate effectively in negotiations using the appropriate channels and procedures. Communicate effectively in a diplomatic context, lobbying formally and informally to establish networks and support in diplomatic circles.
UNIT STANDARD CCFO DEMONSTRATING Demonstrate an understanding of the world as a set of related systems to acquire best possible understanding of diplomatic relations and agreements.

12436: Develop and manage government communication campaigns
UNIT STANDARD CCFO IDENTIFYING Identify and solve problems: Anticipating deficiencies in information required, taking corrective measures when information yielded negative results. Understand the world as set of inter-related parts of a system: Understanding of the impact of the communication campaigns in relation to other campaigns on different target audiences.
UNIT STANDARD CCFO WORKING Work effectively with others and in team: Interacting with government departments; involving other stakeholders and role players; counselling colleagues.
UNIT STANDARD CCFO ORGANISING Organise and manage oneself and one's activities responsibly and effectively: Ensuring the campaigns are well managed and coordinated; reacting accordingly when problems arise; responding to challenges related to the campaigns.
UNIT STANDARD CCFO COLLECTING Collect, analyse, organise and critically evaluate information: Identifying, analysing and monitoring channels to be used during the campaigning period; evaluation of the impact of the different campaigning methods applied.

12161: Establish, develop and manage media relationships to promote the image of government
UNIT STANDARD CCFO IDENTIFYING Planning for contingencies, taking corrective action when communication has yielded negative results, anticipating issues and communicating them to spokespeople during counselling
UNIT STANDARD CCFO WORKING Interacting with the media; negotiating media access; maintaining good relations with the media; involving all stakeholders; counselling spokespeople
UNIT STANDARD CCFO ORGANISING Ensuring contact lists are updated; planning to interact with media; responding on time to negative messages
UNIT STANDARD CCFO COLLECTING Identifying and monitoring media ownership; managing media contacts; evaluating impact of communications
UNIT STANDARD CCFO COMMUNICATING Interacting with the media; issuing communiques; interacting with stakeholders; briefing and counselling spokespeople
UNIT STANDARD CCFO DEMONSTRATING Understanding the impact of communications on a variety of audiences; Understanding the relationship of dynamics between media, government and public sector