117. How long does the expedited freight process take for FedEx?

Multiple Choice

• It depends on when the plane has a full load before takeoff

• No time is specified

• It depends on when flights are scheduled by the airline

• Less than 2 business days

• 2 hours is the maximum allowed time

• It takes 3 to 4 hours from start to finish

What pallet dimension will lock perfectly into an airplane?

Multiple Choice

• Pallets are not locked into the airplane

• Any pallet size

• 48 inch pallet

• 96 inch pallet

• 36 inch pallet

• Pallets are not used

Which statement describes the FedEx Indianapolis hub?

Multiple Choice

• The optimum hub location for all overnight freight

• Only used for East Coast freight

• 75 acres and 360 aircraft gates

• The largest hub in the world

• Memphis hub is preferred if available

• 360 acres and 75 aircraft gates

What statement best describes the FedEx fleet of airplanes?

Multiple Choice

• FedEx does not need a fleet of airplanes

• Largest fleet of aircraft in the United States

• The most flexible fleet of airplanes

• The oldest fleet of aircraft in the world

• Largest fleet of aircraft in the world

• The youngest fleet of aircraft in the world

Which of the following enables FedEx to offer Custom Critical service?

Multiple Choice

• The availability of the Indianapolis hub

• Large fleet of aircraft

• The availability of independent truck drivers

• It is the same service as overnight express freight

• Cutting edge tracking technology and logistic capability

• Their ability to meet hazardous goods shipping regulations

For Custom Critical shipments, what step follows the booking of the shipment?

Multiple Choice

• A truck is located

• Cost of the shipment is determined

• Profit is calculated

• Delivery time is determined

• Airplane space is booked

• Pickup time is determined

How does a Custom Critical shipment reach its destination?

Multiple Choice

• Ground only

• Method is selected by the driver

• Air and ground

• Air only

• Method is selected by the dispatcher

• The customer decides

How is equipment position determined?

Multiple Choice

• By looking back at history to establish freight trends

• Equipment position is not important

• By copying package shipment positions

• By surveying customer needs

• By copying express freight shipment positions

• By surveying the competition

For most locations in the United States, how quickly does FedEx pick up a Custom Critical shipment?

Multiple Choice

• Depends on the weight of the shipment

• Within 60 minutes of the customer call time

• Within 90 minutes of the customer call time

• FedEx measures only arrival times

• As quickly as possible

• Pick up is scheduled based on arrival time

Which statement best describes the Custom Critical truck fleet?

Multiple Choice

• Independent contractors leasing and operating FedEx trucks

• Airplanes are used for this service

• Independent contractors owning and operating satellite equipped trucks

• FedEx uses their package delivery trucks

• FedEx owns the satellite equipped trucks

• FedEx uses their express freight shipment trucks