Question: 12) If output goes down by 18%, while the total quality cost goes up by 32%, the quality index value (with units as the base)

12) If output goes down by 18%, while the total quality cost goes up by 32%, the quality index value (with units as the base) will: a) Decrease by some unknown amount b) Increase by some incalculable amount c) Remain proportionally the same d) Increase by approx. 60% d) Decrease by approx. 60%

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