Question: -13. Explain the term robust design.14. Explain what quality function deployment is and how it can be useful.15. What is reverse engineering? Do you feel

-13. Explain the term robust design.14. Explain what quality function deployment is and how it can be useful.15. What is reverse engineering? Do you feel this is unethical?16. What is the purpose of value analysis?17. What is life cycle assessment, and what is its overall goal?18. Explain the term "three Rs" and how the three Rs relate to sustainability.19. a. Select an electronic device you are familiar with. What standard feature does it have that was once a "wow" feature? What "wow" feature does it have that you think will soon be a standard feature on new versions?b. Answer part a for a service you are familiar with.

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