13. Groups are considered teams only when Answer A. they operate without any supervisor. B. everyone in the department has the same set of skills. C. employees directly interact with each other and coordinate work activities. D. all employees are located in the same physical area. + 14. According to expectancy theory, one method to strengende E-to-Pexpectancy is to provide employee training A. TRUE B. FALSE 15. The desire to seek approval from others, conform to their wishes and expectations, and avoid conflict and confrontations is referred to as the need for A. affiliation B. power C. achievement D. safety 16. Teams will have a high level of trustwhen that trust is based on avoiding sanctions if team expectations are violated. A. TRUE B. FALSE 17. An employee's ability to influence others increases as the source of his or her power becomes more substitutable A. TRUE B. FALSE