13. Knowledge management is: * (1 Point) the process of capturing and using expertise. a discipline. the same as the information value chain. based on information. digital networks as used in an organization. Knowledge, especially 3 provide organizations with provide a * .sustainable competitive advantage (1) 1 (1) Procedural knowledge Context-specific explicit knowledge Context-specific tacit knowledge Declarative knowledge 4. Mechanisms that support knowledge application systems by facilitating direction include * [ay) (2 Points) help desks, and support centers organizational procedures, and standards work practices 10. The kind of communication that takes place in meetings or team discussions is called: * [(1) ) (2 Points) explicit to tacit. tacit to tacit. communication. explicit to explicit. tacit to explicit