14. One of the potential problems with using gamification in the recruiting process can be that applicants can develop an unrealistic expectation that it will be all fun and games if they join the company. a. true. b. false. 19. has been shown to be a desirable characteristic of an effective recruiter. a. extraversion b. self-confidence c. good social skills d. familiarity with the company e. all of the above are correct. 21. Behavior-based performance appraisals are good because they are effective at improving performance, especially when the process used to accomplish the job is very important. a. b. true false 22. One objective of the external recruiting process is simply "attraction, or said differently, selling the firm to highly qualified potential applicants. true b. false a