140C3 - Please don't just copy and paste something random from the internet. Run through all the bullet points, and guarantee yourself an upvote!

Individually, you will be creating a customer service strategy aimed at building and sustaining customer loyalty for your chosen company. You have been hand selected by the CEO to propose a customer service strategy to the Board of Directors for your organization in an effort to convince them that they should adopt your strategy. Your company has been struggling to attract and retain customers. You believe this is due to the lack of focus on customer service.

Answer the following questions (this will lead to the completion of your strategy proposal):

1. Develop a policy statement for your employees that describes how your company feels about customer retention.

   1. Limit this to 3-4 sentences or bullet points which can be easily remembered and referred to by you and your staff.

   2. Begin this statement with We at (name of your organization) believe that

2. Include a general description of actions you will take to retain customers:

   1. How will your organization ultimately create customer loyalty as a result of your service strategy? Summarize your overall strategy.

   2. Present an action plan for implementing this strategy to include the following:

      1. People involved (leaders, managers, employees, customers, vendors, etc.)

      2. How the plan will be implemented (employee training, feedback from customers, resources needed), etc.

At least three paragraphs

Please don't just copy and paste something random from the internet. Run through ALL the bullet points, and guarantee yourself an upvote and a half!