Question: 15 (1 point) Ploten Service process can be classified according to each of the following, except The degree of customer contact The ob've of the

15 (1 point) Ploten Service process can be classified according to each of the following, except The degree of customer contact The ob've of the service activity defined as goods, information or people The degree of customer satisfaction The degree of service flexibility, ranging from standard to customized service

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