15. Is the systematic process for improving organizational performance by developing the performance of individuals and teams. a) Performance Appraisal b) Performance Management c) Performance Standards d) Personal Development 16. The several objectives of Performance Management include the following but a) To enhance organization's effectiveness and efficiency b) To improve employee performance c) To identify strengths and weaknesses of employees d) To ensure successful job analysis 17. The factors that affect the performance of employees are categorised under these two, identify them. a) Structural and Human factors b) Structural and Procedural c) Organization and Individual d) Human and Technical 18. The three competencies associated with Performance management are all bu a) Technical competencies b) Personality competencies c) Managerial competencies d) Conceptual competencies 19. Self-efficacy theory is associated with which Performance Management Theory? a) Goal setting theory b) Social cognitive theory c) Control theory d) Performance theory 20. The three main phases in Performance Management process are all except... a) Performance and Development agreement b) Managing Performance throughout the year c) Performance review and assessment d) Job and skill assessment 21. The scope of HR includes