Question: 1.5 points Save Answer Question Completion Status: QUESTION 4 When a firm creates value for customers by performing activities that its competitors can't perform the

1.5 points Save Answer Question Completion
1.5 points Save Answer Question Completion Status: QUESTION 4 When a firm creates value for customers by performing activities that its competitors can't perform the firm is said to possess a good reputation positive return for shareholders a competitive advantage Intangible values

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