15. Work experience in other countries, and the ability to communicate with folks from other cultures is known as A. EI B, C C. AI D. EIO E. none of the above 16. Did we learn that Fortune 500 companies with a positive active sustainability policy are more profitable than competitors without a sustainability policy? True Falso 17. the guru of Claremont, helped develop modem management theory. He emphasized things like-workers are assets, the corporation is a human community, there is no business without a customer, we need knowledge workers, op. a.V. Parelo b. F. Taylor c. P. Drucker 18. Two of the quantitative fields in management, MBA specializations with very lucrative career paths, include-management science and a creative b. distribution centers 0. operation management d. Strombolian 19. Organizations should be considered _systems connected to their social, political, etc. environments. a closed bopen c. specialized d. functional .. all the above 20. Olivia owns a store with four employees and is taking Business 2425. She told her class that she tries to match the appropriate management technique to the specific situation. What is her general approach? a systems b. universal C. contingency d. excellence . elegist 21 is a management focus on worker performance to promote zero defects. a quality high quality assurance c. quality intelligence d. quality intense 22. involves statistical analysis of every step in the business process-defino, measure, analyze, improve, control. AOC b. five by five c Six Sigma d. 80/20 rule