16 (2.5 points) Research your topic so that you progress from the specific to the general. Question 16 options: True False Question 17 (2.5 points) The closing phase of an interview with an expert allows you to _____. Question 17 options: summarize your perspective of the interview ask the expert open-ended questions hold forth on your opinion of the subject make encouraging comments such as "mm-hmm," "I see," etc. none of the above Question 18 (2.5 points) Every time you speak, you exercise power and with power comes _____. Question 18 options: privilege responsibility propaganda relaxation Question 19 (2.5 points) When faced with incomprehensible questions or questions that demonstrate gross ignorance or misinformation, you should _____. Question 19 options: direct humor at the person to diffuse the situation ask the person to repeat the question until you can understand it point out the errors in the question try to find a way to turn the bad question into a good one ignore the question Question 20 (2.5 points) The goal with physical delivery is to _____. Question 20 options: move appropriately make sustained eye contact with the audience avoid any actions that will contradict your verbal message avoid distracting mannerisms avoid apparel that could weaken your credibility Question 21 (2.5 points) It is generally correct to say effective public speakers are born, not made. Question 21 options: True False