16. What does the term "series reliability" mean? a. a component that has a hard failure. b. the ability of a component to be easily repaired. c. a system in which the failure of any single component causes the failure of the entire system. d. a potential fail point of a product. 17. In the aviation business, dealing with parts is a big component of the reliability and improvement in service. At times, you come across parts that do not pass the necessary maintenance tasks for serviceability. When this happens, it is good to have this in place in order to resolve and improve reliability and dependability. a. Product tractability b. Product marketing c. Product design d. Product Variation 18. What is one of the supplier filters that is an international standard that are used in evaluating supplier performance? a. AT! 2000 b. ISO 900:2008 c. ISO 9000 d. 9000 19. Describe the purpose of scatter diagrams. a. To change the quality concept of a product. b. To show the relationship between two data variables. c. To help prioritize design concept d. Probability and statistics