17) A major contextual factor that contributes to making a team effective is A) diversity B) autonomy C) having specifie goals D) trust 18) A major compositional factor that contributes to making a team effective is A) adequate resources B) personality C) team efficacy D) task identity 19) The knowledge, skills, and abilities of team members are factors that contributes to team effectiveness. A) context B) work design C) process D) composition 20) With respect to skills, most teams need this most. A) members who excel at one particular skiill B) members who have only general skills C) members who exeel at different skills D) members who have interpersonal skills 21) A team that lacks new, interesting, exciting ideas necds someone to fulfill this team role. A) linker B) creator-innovator C) thruster-organizer D) upholder-maintainer 22) Work teams that perform at a high level typically fill different team roles. A) six B) eight C) nine D) ten Answer: C 23) Team efficacy is a measure of how A) efficient B) cooperative C) confident D) skilled 24) A certain amount of this is usually required for effective teams. A) conflict B) dysfunction C) social loafing D) distrust