17. A strike

a. Occurs when management refuses to allow employees to work.

b. Occurs when employees refuse to work at the company.

c. Occurs when employees picket not the company they are striking against but rather a distributor of their employers products.

d. All of the above.

18. The Occupational Safety and Health Act (OSHA)

a. Calls for safety and health inspections, reporting by employers, and investigations of accidents and allegations of hazards

b. Is administered by the Occupational Safety and Health Administration.

c. Created the National Institute for Occupational Safety and Health, which conducts research to reduce work-related illnesses and injuries and promotes safe and healthy workplaces by developing interventions and recommendations.

d. All of the above

e. A&b only

19. Which statement is true?

a. A qualified retirement income plan receives favorable tax treatment because it meets Internal Revenue Code requirements.

b. The Family and Medical Leave Act requires all employers, regardless of number of employees, to grant up to 26 weeks of paid leave for the birth or adoption of a child.

c. Defined contribution plans cannot be qualified retirement income plans.

d. Defined contribution plans typically dont adhere to strict tax regulations and dont receive favorable tax treatment.

e. C&d

20. Recognition awards

a. Provide public recognition for employees achievements along with modest gifts to symbolize the companys appreciation.

b. They may be intended to recognize years of service, to reinforce desired behaviors, or to increase retention.

c. Aim to recognize employees on the spot for special recognition, such as successful completing a project.

d. Are granted to employees who have been recognized by their peers (co-workers) to recognize exceptional effort.

e. All of the above.

21. Which is NOT an approach to job evaluation?

a. Diaries

(b) Job ranking

(c) Job classification

(d) Point-factor rating.

22. Behavioral observation scales

a. Ask appraisers to report how frequently employees engage in specific behaviors.

b. Provide appraisers with specific examples of the behaviors that go along with each value that can be assigned to an employees performance.

c. Require that the appraiser list the focal employees in order, from best to worst, usually on the basis of overall performance.

d. Are comparative as opposed to absolute-standard formats.

23. A Northeast grocery store chain switches to computerized scanners, and it must train thousands of checkers spread out across three states. Management is fearful about training employees on the job, so it develops a mobile training van that includes a model of the latest scanning equipment, and the van travels to each worksite. This is an example of

a. On-site but not on-the-job training.

b. Both on-site and on-the-job training.

c. Off-the-job training.

d. Supervisory assistance, mentoring, and coaching.

e. All of the above.

f. A&d.

24. Work simulations

a. Are personality tests.

b. Are job knowledge tests.

c. Are emotional intelligence tests.

d. Require applicants to perform activities similar to those required on the job under structured testing conditions.

25. Concerning contingent workers

a. All workers subject to at-will employment (employment at will) are considered contingent workers.

b. The Worker Adjustment and Retraining Notification Act (WARN Act) has illegalized the use of employment agencies for the hiring of contingent workers.

c. Contingent workers are hired with no implicit or explicit contract for long-term employment and include free agents, independent contractors, temporary workers, and interns.

d. Contingent workers are often attracted to contingent work because of the generous benefits that firms use to retain them.

e. All of the above.