Question: 17 Instructions: Identify each item as either an efficiency or an effectiveness metric. 1. Usability (Click to select) 2. Throughput (Click to select) 3. Transaction

17 Instructions: Identify each item as either an efficiency or an effectiveness metric. 1. Usability (Click to select) 2. Throughput (Click to select) 3. Transaction speed (Click to select) 4. Customer satisfaction (Click to select) 5. Conversion rates (Click to select) 6. System availability (Click to select) 7. Financial (Click to select) 8. Information accuracy (Click to select) 9. Response time (Click to select) 4

Instructions: Identify each item as either an efficiency or an effectiveness metric. 1. Usability 2. Throughput 3. Transaction speed 4. Customer satisfaction 5. Conversion rates 6. System availabilitv 7. Financial 8. Information accuracy 9. Response time

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