Question: 17. What are the two key elements of Resolution? A. Adopting courses of action and holding conversations with senior management. B. Identifying areas for improvement

17. What are the two key elements of Resolution? A. Adopting courses of action and holding conversations with senior management. B. Identifying areas for improvement and conducting an Improvement Planning Workshop. C. Conducting an Improvement Planning Workshop and developing an action plan OD. Reviewing notes from interviews and discussing areas for improvement

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