1a. Is the Y data stable? 1b. Which is the right tool to check for this? 2. Is the Y data capable of meeting specifications LSL=97, USL=99? 3a. Does the Y data vary by shift? 3b. Which is the right tool to check for this? For the following questions, the value of each question is listed in parentheses after the question. 4. From what source do the most impactful performance improvement projects originate? (2 points) 5. What is the purpose of a Project Charter? (4 points) 6. What is entitlement for the accuracy of a process? (1 point) 7. Is Customer Satisfaction an effectiveness or efficiency measure? Explain. (2 points) 8. If a process has a Cp of 2 but a Cpk of 0, what is the approximate defect rate? (2 points) 9. If a process has an OEE of 100%, what is its quality rate? What could we say about its current capacity? (2 points) 10. What is SPC? What are the 2 conditions for stability of a process? (4 points)