1a. Why is it important to write down everything when making and using a new system?

1b. List the tools used in analysis data flow diagrams (DFD),

1c. List and explain the activities of the systems development life cycle

1d. Why is it important to train people when a new system is made, and what do we teach them?

2a. List the six major activities carried out by the accounting department, management, warehouse personnel, the bank and suppliers:

2b. What are the important information on cheques, invoices, packing slips, and ledger that the system Analysist always insist on having while determining the flow of data.

2c. When is the right time for the analyst to write the final report?

3a. What is quality assurance in making software, and why is it so important?

3b. What does the term "audit trail" mean, and why is it maintained when working with systems?

3c. What is a service bureau, and how do we choose the right one for our system?