1.Describe staffing needs at your current work or a previous work experience. How are/were staffing decisions made? If you were in charge of staffing, what would you do differently? Why?

2. Explain why workload management is important for safe, effective, and efficient delivery of health care

3.For a health care setting in which you have worked, provide a list of valid measures of productivity. What approach would you take to analyze productivity in that setting (i.e., how would you gather the data needed for the measures you have listed)?

4.One productivity measure at an emergency department is patient wait time to see a physician. What approaches might be effective at improving patient wait time? Describe how you would approach the problem of improving patient wait time at an emergency department.