Question: 1.Describe the basic quality objectives in a logistics environment. 2.Explain the focus of lean, six sigma and TQM. 3.Explain the PDCA cycle. 4.Perform a quality

1.Describe the basic quality objectives in a logistics environment.

2.Explain the focus of lean, six sigma and TQM.

3.Explain the PDCA cycle.

4.Perform a quality analysis of a product or service. Identify what the specifications are and whether they were met. What tools were used to measure the characteristic being analyzed?

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Basic Quality Objectives in a Logistics Environment In a logistics environment the basic quality objectives aim to ensure that products or services meet customer requirements and expectations while op... View full answer

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