1.Freedom from defects and consistency in delivering a targeted level of performance is the definition of :

Select one:

a. quality

b. performance quality

c. superior quality

d. conformance quality

2. For the product line pricing, some related steps must recognize all differences in clients' perceptions toward the value of different features.

Select one:

True

False

3 .Sweeping advances in digital technology are causing remarkable changes in the ways companies and customers communicate with each other.

Select one:

True

False