1.Identify a current, small-scale work (or non-work-related) project that is

taking place in your organisation (or example organisation). Identify the

resources that would be required to successfully implement this project.

2.For the project above, identify who needs to be updated as to the progress

of the project, how this is done and how frequently.

3.Develop a communication plan for your organisation, or an example

organisation, as part of implementing change strategy and consult with two

other members of your group, as acting stakeholders.

4.Think of a recent change that took place in your organisation or another

organisation that you know. What were the benefits of this change?

5.Thinking of the same change as in the previous question, what types of loss

were experienced by people affected by or involved in the change? How

could this be taken into account in the communication process?

6.Imagine that you are planning a series of briefing sessions to brief the staff

about a forthcoming office move. What should your briefing cover?

7.What practical arrangements do you need to consider when arranging and

managing communication/training activities?

8.Imagine that you are planning a consultation event in your own organisation

as part of a change program to introduce new equipment (hardware or

software).

How would you select members of the consultation group/s?

When, where and how will the consultation/s take place?

What key questions will be asked as part of the consultation process?

What will happen to the results/output from the consultation process?

9.In groups of three or four, the learner should discuss how the changes

would affect their own organisations.

10.Why is it important to activate strategies for embedding the change?

11.Imagine that you are managing a change programme to implement a series

of complex new procedures which are designed to reduce waste and

improve quality and efficiency. Which strategies might you use to embed

the change?

12.Why is it important to evaluate and review progress during a change

management programme?

13.What methods can be used to evaluate and review progress of a change

programme?

14.List and describe the two main types of change.

15.What does a communication plan or strategy need to consider?

16.List the 7 items that an organisation can be affected by in the external environment.

17.List 5 core details that should be included in a project plan document.

18.Name the 4 key steps managers can take to respond to barriers to change.