1.If your project has some repetitive processes, you can take samples at various times to identify trends and manage the quality level. To makes sure that the processes/products stay within acceptable limits you would use a _______________."

		control chart
		cause-effect diagram
		fishbone diagram
		Pareto chart

2. Demming's cycle proved the concept that a well run quality program would create more savings for a company than the cost of its implementation.

True

False