1.In an orientation program for new senior managers in your organization, the HR manager explained that appropriate behavioral control is a very important part of strategy implementation today because of may reasons including:

a. the need to know employees better

b. the need to motivate talented younger managers who are not necessarily tied to one organization.

c. the need to control all processes in the workplace to endure efficiency.

2.ehavioral control is an approach to implementing strategy that relies on three levers: culture, rewards and incentives, and boundaries. The aim is to use these levers to evoke appropriate actions in the workforce. if Jay and Jay Inc. mainly employs dedicated skilled professional, which of these three levers should the management use?

a. rewards and incentives

b. culture

c.boundaries

d. all three will be useful

Behavioral control is an approach to implementing strategy that relies on three leers: culture, rewards and incentives, and boundaries. The aim is to use these levers to evoke appropriate actions in the workforce. if XZY Inc. mainly employs unskilled workers, which of these three levers should the management use?

rewards and incentives

culture

boundaries

3.Behavioral control is an approach to implementing strategy that relies on three leers: culture, rewards and incentives, and boundaries. The aim is to use these levers to evoke appropriate actions in the workforce. if XZY Inc. mainly employs unskilled workers, which of these three levers should the management use?

a. rewards and incentives

b. culture

c. boundaries

d. all three will be useful

4.At Jay and Jay Inc. budgeting period is divided into different steps. The divisional managers submit their top 40 items that need budgeting. A selected team of about 20 people then meet to discuss all he submitted budget items. They use information technology to help them analyze the numbers to see the financial impact on the company, and then create suitable budget for the entire organization. When any major changes occur, the budget is adjusted. This process is an example of ________.

a. contemporary approach to strategic control

b. traditional approach to strategic control

c. behavioral control

5.Contacting customers to solicit new ideas which could be used to enhance operations is part of a firm's _________ exercise.

a. environmental monitoring

b. environmental scanning

c. competitive intelligence

6, Cisco lost $47 billion in 2014 because the company failed to keep proper track of its inventory and ended up with lots of inventory that people did not want to buy. The company now keeps good track of its inventory in order to avoid such a waste. This is part of _________________.

a. environmental monitoring

b. environmental scanning

c. competitive intelligence

7, When XYZ company engages in environmental scanning, monitoring, and competitive intelligence activities, they will use the information to analyze the _______ environment.

a. internal

b. external

c. industry

8, Just as consumers have bargaining power, firms also have bargaining power based on certain factors. Walmart for example has high bargaining power because of _____

a. its large customer base

b. brand recognition

c. advanced supply chain system

d. large customer base, brand recognition, and an advanced supply chain system.

9, XYZ company engages in ______ to help the leaders avoid surprises by effectively anticipating and responding to competitors' moves.

a. environmental monitoring

b. environmental scanning

c. competitive intelligence

10, Amazon is an example of a company that used this generic strategy to enter the market.

a. Differentiation

b. Cost leadership

c. Focus