Question: 1.In System Installation and Evaluation process; Organization should be observed carefully to determine how the system will support business operations, and who will be involved.

1.In System Installation and Evaluation process; Organization should be observed carefully to determine how the system will support business operations, and who will be involved. This is to come up with the group of people who should receive training. Which one has the main groups for training?

Group of answer choices

a.Developers, Potential users, IT staff

b.Owners, Managers, HR staff

c.Users, Stakeholders, IT staff

d.Future Users, Managers, Programmers

2.You were informed that, customers start to shop elsewhere because of your companys quality of tech support decreases, and customer-help phone wait times has been increased dramatically. What would be the solution to improve the tech support?

ans.

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