1-The _________________________ indicates that the same letter has been sent to other people. *

Inside address

Full block format

Courtesy copy

Modified block format

You attitude

Enclosure line

Return address

2- One of the following is not a part of a business letter: *

Complimentary close

Subject line

Copy notation

Date line

3- The __________________________ is the sender's. *

Inside address

Full block format

Modified block format

Enclosure line

Courtesy copy

You attitude

Return address

4- What is wrong with the following inside address: "Mr. Oscar Managing Editor Acme Graphic & Design 123 Business Rd. Business City, NY 54321 (712)415-317 Oscar.lee@yahoo.com" *

a. Nothing

b. Missing full name of the recipient

c. Includes email address and phone number

d. Choices (b) and (c)