1.The value chain model creates process by describing the activities that companies perform.

a-True

b-False

2. When an organization excel at operations management, it must

a-function to deliver goods and services

b-be in compliance

c-manage industry specific operations

d-All of the above

e-None of the Above

3.The best way to increase the individual productivity are

a-Computer Software

b-Effective Human Resource Programs

c-Electronic Devices

d-Effective Management techniques

e-All of the above

f-Both A and C

g-None of the above

h-Both B and D

4.Organizations rely on information systems for operations management, customer interactions, decision making, collaboration and teamwork, strategic initiatives, and individual productivity.

a-True

b-False

5.Does rivalry among the future competition is part of the forces that influences industry competition?Group of answer choices

a-True

b-False