Question: 1.Using Exhibit 2-5 and the information from the case, describe the culture at Toyota Motor Corporation. Why do you think this type of culture might

1.Using Exhibit 2-5 and the information from the case, describe the culture at Toyota Motor Corporation. Why do you think this type of culture might be important to a car maker?

2.How do you think a long-standing culture that had such a strong commitment to quality lost its ability to influence employee behaviors and actions? What lesson can be learned about organizational culture from this?

3.Do you think it was important for Mr. Toyoda to apologize for the company's decisions? Why? (Think in terms of the company's stakeholders.)

4.What could other organizations learn from Toyota's experiences about the importance of organizational culture?

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