1.Well-implemented JIT production and purchasing techniquesImmersive Reader?

result in large stockpiles of inventory to keep production running strengthen the company's ability to complete in the marketplace increase a reliance on long-term consumer forecasts reduce the company's competitive edge

2.CIM plants allow management to do all except?

create brand recognition diagnose the reason for a defect access timely and accurate information regarding production costs respond faster to changes in customer preferences

3.A process when a firm compares itself with the best practices of competitors or other comparable organizations.?

value chain supply chain key success factors benchmarking

4.S1-Strategy is a set of policies, procedures an approaches to business that produce long-term success S2- Finding a strategy begins with determining the purpose and long-range direction or in other words, the mission of the company.?

S1-True; S2-True S1-True; S2-False S1-False; S2-True S1-False; S2-False

5.S1- Mission is developed into specific performance objectives implemented by specific strategies. S2- A firm succeeds even without implementing a strategy.?

S1-True; S2-True S1-True; S2-False S1-False; S2-True S1-False; S2-False

6.S1- Firms used cost management to support their strategic goals. S2- The strategic cost management system develops strategic information without including both financial and non-financial information.?

S1- True; S2-True S1-True; S2-False S1-False; S2-True S1-False; S2-False

7.Financial performance measures include among others the following except-?

Growth in Sales and Earnings Cash Flows Stock Price Quality of products

8.Non-financial measures of operation include the following except?

Market share customer satisfaction growth opportunities none of the above

9.They are the strategic financial and non-financial measures of success.?

value chain management techniques benchmarking critical success factors

10.Which of the following is not a consequence of lack of strategic information?

Lack of clear and favorable perception of the firm by customers and suppliers. Incorrect investment decisions , choosing products, markets or manufacturing processes, inconsistent with strategic goals Ability to effectively benchmark competitors, resulting in lack of knowledge about more effective competitive strategies

Decision making based on intuition 11.Makes sustainable profits at least possible costs?

cost leadership product differentiation either of the above neither of the above

12.Product differentiation considers the following except?

higher quality, features, or innovation - product or service is unique quality and image are important lowest cost in the industry

13.A technique in which management develops policies and practices to ensure that the firms products and services exceed customer satisfaction?

TQM JIT Queuing TOC

14. It is a production system that is also known as pull-it through approach, in which materials are purchased and units are produced only as needed to meet actual customers demand?

TQM JIT TOC Process reengineering (PR)

15.It is a process for creating competitive advantage in which a firm reorganizes its operating and management functions, often with the result that jobs are modified, combined, or eliminated?

TQM JIT TOC PR

16.It is a management technique in which marketing and production processes are designed to handle increased variety that results from delivering customized products and services to customers.?

TQM Mass customization Balanced Scorecard Benchmarking 17.accounting report that includes the firms critical success factors in four areas Financial performance Customer satisfaction Internal business process Innovation and learning?

Responsibility accounting Balanced scorecard Time management Process reengineering

18.It is used to develop a detailed description of the specific activities performed in the operation of the firm?

Cost analysis Activity analysis Profit analysis None of the above

19.It uses activity analysis to improve operational control and management control?

Activity Based Management Activity Based Costing either of the above neither of the above

20.is a management technique to identify and monitor the costs of a product throughout its lifecycle, which consists of all steps from product design and purchase of raw materials to delivery and service of finished products?

Activity based costing Target costing Life cycle costing none of the above

21.The sequence of activities that creates a good or service is?

an organization a value chain a customer chain an information system

22.Which of the following activities is value-added?

processing moving storing inspecting

23.Which of the following would not happen if quality is bad?

rework scrap zero-defect an increase in the cost of good units increases

24.A management approach that emphasizes the importance of managing constraints?

decentralization Theory of constraints Control Business process

25.The critical success factors for a business today are all?

planning-oriented production-oriented sales-oriented customer-oriented