Question: 1.What factors contributed to Novartis's invoice processing being so complex? 2.How did IT help the company solve that problem? 3.What other uses and functions does

1.What factors contributed to Novartis's invoice processing being so complex? 2.How did IT help the company solve that problem? 3.What other uses and functions does InputAccel serve, and how will this be useful to Novartis over the long term? (You may want to visit the EMC/Captiva website

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