1.What is one reason for creating high-performance work systems?

a.Employees prefer the implementation of a standard 40-hour workweek.

b.Competitors are looking for ways to standardize prices in their respective industries.

c.There is a drive toward low-cost strategy in the labor market.

d.Customers are demanding high-quality and customized products.

2.The use of technology by HR departments in business organizations has resulted in

a.organizations becoming more restrictive about information pertaining to workplace policies.

b.the elimination of face-to-face meetings and training sessions.

c.the empowerment of employees to get the information or services they need.

d.the elimination of the self-service approach toward information dissemination.

e.HR employees having greater responsibilities for record keeping.