1.What role does quality play in the IT project methodology?

2.The text discusses a number of quality gurus. Choose one of these individuals and describe the cultural environment in which he developed his contribution and then explain the significance of their contribution to IT project quality management.

3.The Capacity Maturity Model Integration (CMMI)/ posits five levels of organizational maturity that are a function of the nature of their processes. Describe how processes mature from the lowest to the highest level.

4.Compare and contrast validation and verification. What is the role

of each and how do they differ?

5.Describe the characteristics of both a mature and an immature software organization. What qualities are possessed by a mature organization that are lacking in an immature organization?

6.Describe the Five Practices of Exemplary Leadership.

7.Why is leading by example an effective approach for leadership?

8.Describe the six leadership styles and when each style would be most appropriate.

9.What is emotional intelligence? What role does emotional intelligence play in choosing an appropriate leadership style?

10.What is the relationship between ethics and legality?

11.What is diversity? Why should a project leader understand and be able to manage a diverse project team?

12.Describe the direct cutover approach to project implementation. What are the strengths and weaknesses of this approach?

13.Describe the parallel approach to project implementation. What are the strengths and weaknesses of this approach?

14.Describe the phased approach to project implementation. What are the strengths and weaknesses of this approach?

15.What are some of the realities that the text discusses that occur instead of the normal closure with happy sponsors and customers and a successful achievement of the project MOV?

16.Conducting individual performance reviews is an important responsibility of the project

manager. What are some of the sensitivities that the project manager should exhibit and what benefits can accrue to the team member?

17.Who should ideally conduct the project audit and what are the characteristics of a good audit team member?

18.How should the project be evaluated in the end to determine its success or failure?