1)When the system is operational again, the maintenance team determine the cause, analyzes the problem, and designs a permanent solution is what maintenance activity

a) preventive

b) corrective

c) adaptive

d) perfective

2) Which of the following testing cycles would you expect the end users to actively be involved

a) unit testing

b) system testing

c) acceptance testing

d) integration testing

3) Which of the following is not considered a change management activity?

a) road show to explain the project to remote locations

b) project internet site explaining the project

c) working with external customers/vendors on the impact the new system will have on them

d) all are considered change management activities