$2\mathrm{.}1.$

$2\mathrm{.}2.$

$2\mathrm{.}3.$

Scientific Management Theory arose partly due to the need to increase

productivity. Describe the contribution of the following commentators to

Scientific Management Theory: $--$

Frederick Taylor

Henry Gantt

A typical value chain divides activities within the business into two broad

categories: primary activities and support activities. Describe the support

activities of a value chain.

Power is the ability to influence the behaviour of others. Discuss the use of

reward power and coercive power by leaders.