2) 1: Ooredoo la e-learning.hct.edu.om Case Study 32: The Board of Directors of M/S Bahwan Auto Ltd. had a meeting and took a decision to do certain adjustments in the current employees of its Ruwi plant. After the meeting was conducted, the Managing Director did not tell formally to his Secretary that there may be changes in the staffing pattern of Ruwi plant. The Secretary informed her friends when they were having lunch together that the plant would soon be laying off employees. Even though, she took a promise that they will not tell anybody, her friends sounded some employees of the plant about the impending danger. The employee's union not only presented memorandum to the authorities but served a notice to go on strike also. Question: (5 Marks) 1. Identify the barriers of communication in the case. (2 Marks) 2. Was there any encoding and decoding of message? (1 Mark) 3. What lessons do you draw from the issue by assuming you as the Managing Director? (2 Marks) 1