Question: 2. (10 points] Explain why appointments are necessary for many professional services. (Hint: How do services differ from goods as described in Chapter 1?) List

2. (10 points] Explain why appointments are

2. (10 points] Explain why appointments are necessary for many professional services. (Hint: How do services differ from goods as described in Chapter 1?) List and explain some key issues and decisions that must be addressed in designing appointment systems

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