$22$

The Three Primary Enterprise Systems in quality.

The goal of this activity is for you to identify the three primary enterprise systems.

Instructions: Match each enterprise system to its correct definition.

Customer

$2$

Supply Chain

$3$

Enterprise Resource

Relationship

Management

Planning

Match each of the options above to the items below.

The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability

A means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability

Integrates all departments and functions throughout an organization into a single IT system $($or integrated set of IT systems$)$ so employees can make decisions by viewing enterprisewide information about all business operations