Question: 2. (20 points) Choose a social media platform (e.g., Twitter, Instagram, Clubhouse) and discuss how they could adopt a quality improvement program. Specifically, discuss what

2. (20 points) Choose a social media platform

2. (20 points) Choose a social media platform (e.g., Twitter, Instagram, Clubhouse) and discuss how they could adopt a quality improvement program. Specifically, discuss what their customers want, what the company might measure, and how they could use these measurements

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