Question: 2 . _ _ _ _ _ _ _ _ are the expenses associated with maintaining good quality throughout an organization or process while _

2 .________

are the expenses associated with maintaining good quality throughout an organization or process while

________

are the expenses associated with defects created by a process. Select one: a

.

CoQ, CTC

'

s b

.

CTC

'

,

CoQ c

.

CoPQ, CoQ d

.

CoQ, CoPQ

3 .

Which of the following is NOT a unique business criteria used to further filter the list of possible Six Sigma Projects? Select one: a

.

Expenses b

.

Monetary Gains c

.

Impact on Customer Satisfaction d

.

Impact on Employee Satisfaction

4 .

True or False: Understanding the relationship between problems and inputs and knowing how to create a strong problem statement are related to Six Sigma Project success. Select one: a

.

True b

.

False

5 .

Order the following

5

steps for identifying viable Six Sigma improvement projects:

1 .

Create unique business criteria.

2 .

Brainstorm and describe potential projects.

3 .

Use business criteria to prioritize project lists.

4 .

Perform a data

-

based review of the current state of the organization.

5 .

Apply some basic criteria to shorten the list. Select one: a

. 2, 4, 5, 1, 3

. 4, 2, 5, 1, 3

. 4, 2, 1, 5, 3

. 2, 4, 1, 5, 3

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