Question: 2. 3 Question 22 (12 points) 2) The PDCA cycle 17 Steps to Problem Sohing) is a systematic and structured approach to solve problems and

2. 3 Question 22 (12 points) 2) The PDCA cycle 17 Steps to Problem Sohing) is a systematic and structured approach to solve problems and can be applied to all business improvement initiatives. Complete the table below by detailing each of the steps identify the "Description", "plan" "Do". "Checkor Act and Primary Toolt!" for each step, Step 1 is almost complete for you (12 marks) 4 5 6 7 8 Table 7 Steps to Problem Solving Step Description Business Process Improvement Primary Tools 10 11 12 1 Describe the Problem Check Sheet 12 14 > > 2 17 18 19 20 21

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